This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name www.arthiv.com ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform").

The Platform is owned and operated by Arthiv Technologies (legal name: Arthiv Technologies LLP), a company incorporated under the applicable companies legislation of India, with its registered office at 4th Floor, Usha Enclave, H No: 3-6-13/2, Plot No, 277, Vivekananda Nagar, Kukatpally, Hyderabad, Telangana - 500072 (hereinafter referred to as "Platform Owner," "we," "us," or "our"). We are a service-based company offering website development, custom business applications, mobile app development, consulting, and related IT solutions. We do not sell physical products or operate shipping or manufacturing.

Your use of the Platform and any engagement for our services are governed by these terms and conditions ("Terms of Use") and by the following policies, which are incorporated by reference: our Privacy Policy and our Refund Policy. By accessing, browsing, or using the Platform, or by engaging us for services, you agree to be bound by these Terms of Use and the incorporated policies. Any terms or conditions proposed by you that conflict with or add to these Terms of Use are expressly rejected and shall have no force or effect.

These Terms of Use apply to your use of our website and to the provision of our Services (defined as all professional services we offer, including but not limited to website development, mobile application development, custom software, consulting, maintenance, and support). We may modify these Terms at any time; the updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Platform or engagement with our Services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

In these Terms of Use, "you", "your," or "User" means any natural or legal person who accesses the Platform or who engages or intends to engage our Services (including as a client, visitor, or contact).

The use of the Platform and/or the availing of our Services are subject to the following Terms of Use:

1. Accuracy of Information

When you contact us, request a quote, or engage our Services, you agree to provide true, accurate, and complete information. You are responsible for all acts carried out using the information or credentials you provide and for ensuring that your use of the Platform and our Services complies with these Terms and applicable law.

2. No Warranty

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. AI-Generated and AI-Assisted Content

Some content on the Platform or in our marketing and service materials may be generated or assisted by artificial intelligence (AI) tools, based on our business requirements and quality standards. Such content is used in good faith to describe our services and to communicate with you. We do not warrant that such content is free from errors or suitable for every purpose. If you have concerns about any content, please contact us.

4. At Your Own Risk

Your use of our Services and the Platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.

5. Intellectual Property

The contents of the Platform and the materials we provide in the course of our Services (including designs, code, documentation, and deliverables unless otherwise agreed in writing) are proprietary to us or licensed to us. You will not have any right to claim intellectual property rights, title, or interest in the Platform's contents or in our pre-existing tools and methodologies. The content includes, but is not limited to, the design, layout, look, graphics, and any branding of the Platform. Ownership of project-specific deliverables will be as set out in your separate agreement or statement of work with us.

6. Unauthorized Use

You agree not to use the Platform or our Services for any unauthorized purpose. Unauthorized use includes, but is not limited to, scraping, reverse engineering, copying content or code, or using our name or materials in a manner that infringes our rights or misleads others. We may take action against any such use in accordance with these Terms and applicable law.

7. Service Charges, Payment, and Refunds

You agree to pay the charges agreed for the Services in accordance with the payment terms set out in your proposal, quote, or contract. Our Refund Policy applies to all payments and refund requests. By making any payment (including advance or milestone payments), you acknowledge that you have read and agree to the Refund Policy. We do not provide refunds for amounts corresponding to work already commenced or completed, as set out in the Refund Policy.

8. Lawful Use

You agree not to use the Platform or our Services for any purpose that is unlawful, illegal, or prohibited by these Terms or by any applicable law, including the laws of India. You shall not use the Platform to transmit any harmful, defamatory, or infringing content or to violate the rights of any third party.

9. Third-Party Links and Services

The Platform may contain links to third-party websites or services (for example, social media or communication tools). We do not control and are not responsible for the content or practices of third-party sites. Your use of such links is at your own risk and will be governed by the terms, privacy policy, and other policies of those third parties. We provide these links for convenience only and do not endorse the linked sites or services.

10. Legally Binding Contract

When you engage us for Services (including by accepting a proposal, paying an advance, or otherwise agreeing to an engagement), you enter into a legally binding contract with the Platform Owner. The specific scope, deliverables, and terms of each engagement may be set out in a separate agreement, proposal, or statement of work, which shall be read together with these Terms of Use and our Refund Policy and Privacy Policy.

11. Indemnity

You shall indemnify and hold harmless the Platform Owner, its affiliates, and their respective officers, directors, agents, and employees from any claim, demand, loss, or action (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms of Use, our Privacy Policy, or our Refund Policy; (b) your use of the Platform or our Services; or (c) your violation of any law or the rights of any third party (including intellectual property rights).

12. Limitation of Liability

To the fullest extent permitted by law, the Platform Owner shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including without limitation loss of profits, revenue, business opportunity, or data, arising from or in connection with your use of the Platform or our Services, whether in contract, tort (including negligence), or otherwise. Our total liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount actually paid by you to us for the specific Service giving rise to the claim in the twelve (12) months preceding the claim, or Indian Rupees One Hundred (Rs. 100), whichever is less.

13. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms or under any engagement if such failure or delay results from circumstances beyond its reasonable control (force majeure), including but not limited to acts of God, war, terrorism, pandemic, government action, embargo, labour dispute, or failure of third-party infrastructure. The affected party shall use reasonable efforts to mitigate the effect of such events.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of India. The courts at Hyderabad, Telangana shall have exclusive jurisdiction to the extent permitted by law.

15. Contact Information

For any questions about these Terms of Use, or for our Privacy Policy or Refund Policy, please contact Arthiv Technologies:

• Email: info@arthiv.com
• Phone: +91 98859 42665
• Address: 4th Floor, Usha Enclave, H No: 3-6-13/2, Plot No, 277, Vivekananda Nagar, Kukatpally, Hyderabad, Telangana - 500072
• Website: www.arthiv.com/contact

You may also review our Privacy Policy and Refund Policy on this website.